Your privacy matters to us. This Privacy Policy explains exactly what personal data olk138 collects from players in Indonesia, how that data is used, how long it is retained, and what rights you hold over your own information. Please read this document carefully before registering an account.
Last Updated: 1 January 2026olk138 ("we", "us", "our") operates the online gaming and betting platform accessible at https://olk138.cam. We understand that the privacy of our players — the majority of whom are based across Indonesia's major cities including Jakarta, Surabaya, Bandung, Medan, Bali, and Yogyakarta — is of paramount importance. This Privacy Policy sets out a transparent account of the personal data olk138 collects, the purposes for which that data is processed, the safeguards in place to protect it, and the rights available to each individual whose data we hold.
This Policy should be read in conjunction with our Terms & Conditions, which govern the overall relationship between olk138 and its players. Capitalised terms used in this Policy that are not defined herein carry the meanings assigned to them in the Terms & Conditions.
olk138 takes its data protection obligations seriously. We apply appropriate technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, or destruction, consistent with internationally recognised security standards.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a living individual, either alone or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, or deletion. |
| "Player" | Any individual who registers and maintains an account on the olk138 platform. |
| "Platform" | The olk138 website, mobile interface, and associated digital services available at https://olk138.cam. |
| "KYC" | Know Your Customer — the identity verification process applied to all Players before withdrawals are released. |
| "Cookie" | A small text file placed on a user's device by a website to store session or preference data. |
| "Third Party" | Any entity other than the Player and olk138 that may receive or process Personal Data in connection with the services described in this Policy. |
olk138 collects the following categories of personal data from players and platform visitors:
olk138 collects personal data through the following channels:
olk138 processes your personal data on the following lawful bases:
| Lawful Basis | Examples of Processing Activities |
|---|---|
| Contractual Necessity | Account registration, processing deposits and withdrawals, resolving disputes, calculating and paying winnings. |
| Legal Obligation | KYC identity verification, anti-money-laundering (AML) screening, sanctions checks, record-keeping required by our operating licence. |
| Legitimate Interests | Fraud prevention, platform security, responsible gaming monitoring, improving platform performance and user experience. |
| Consent | Sending promotional emails or SMS notifications about bonuses, new games, and special offers (you may withdraw consent at any time). |
olk138 uses the personal data it collects for the following purposes:
To create and maintain your player account, authenticate your identity at login, and manage account settings, preferences, and VIP tier status.
To process deposits and withdrawals via local Indonesian payment channels including BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja; to verify that withdrawal accounts are registered in your own name; and to maintain accurate financial records denominated in Indonesian Rupiah (IDR).
To fulfil our obligations under our international operating licence, including KYC identity verification, anti-money-laundering (AML) due diligence, and sanctions screening against relevant international watchlists.
To monitor betting patterns and account behaviour for indicators of problem gambling; to enforce deposit limits, session limits, and self-exclusion requests made through the platform; and to flag accounts that may benefit from responsible gaming interventions. For full details, see our Responsible Gaming page.
To respond to enquiries, complaints, and support requests submitted via live chat or email; to maintain records of communications for quality assurance and dispute resolution purposes.
To detect and investigate fraudulent activity, duplicate accounts, bonus abuse, and any attempt to circumvent platform security; to protect the integrity of betting markets across sports including BRI Liga 1, EPL, Champions League, and other competitions covered by olk138's sportsbook.
Where you have given consent, to send promotional messages about bonuses, new games, seasonal offers (including promotions tied to Idul Fitri, Ramadhan, and other Indonesian holidays), and platform updates via email or SMS. You may unsubscribe from marketing communications at any time by contacting our support team.
To analyse aggregated, anonymised usage data in order to improve platform performance, personalise game recommendations, and optimise the player experience across the olk138 product range — including slots from Pragmatic Play and Microgaming, live dealer tables from Evolution Gaming, and togel (Indonesia's traditional numbers lottery) draws.
olk138 does not sell, rent, or trade your personal data. We share personal data only with the following categories of recipients, and only to the extent strictly necessary:
Cookies are small text files stored on your device when you visit a website. They allow the platform to recognise your browser across visits, remember session preferences, and measure how the site is used. olk138 uses cookies solely to support platform functionality and to improve the player experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your language preference, and prevent cross-site request forgery (CSRF). | Session |
| Functional | Store display preferences, game settings, and responsible gaming tool configurations. | Up to 12 months |
| Analytical | Measure page views, session duration, and feature usage to improve platform performance. | Up to 12 months |
| Security | Detect unusual login behaviour, flag suspicious activity, and support fraud-prevention systems. | Up to 24 months |
Most browsers allow you to control cookie settings through their privacy or settings menu. Disabling strictly necessary cookies may impair the functionality of the olk138 platform, including your ability to log in and access your account. Analytical cookies may be disabled without affecting core platform features.
olk138 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC identity documents | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years from the date of each transaction |
| Customer support communications | 3 years from the date of each interaction |
| Technical / server logs | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, then 2 years |
After the applicable retention period has elapsed, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.
olk138 applies a layered approach to data security, combining technical controls, operational procedures, and contractual obligations on all parties who handle player data on our behalf. Our core security measures include:
As a player whose personal data is held by olk138, you have the following rights with respect to that data. To exercise any of these rights, please contact our support team at the details provided in Section 15.
You may request a copy of the personal data olk138 holds about you. We will provide this within 30 days of receiving a valid request, free of charge for the first request in any 12-month period.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections — such as updating your registered email address or mobile number — may be made directly through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis applies), or where you object to processing based on legitimate interests. Note that we may be unable to fulfil erasure requests where retention is required by law or our licensing obligations.
You may ask olk138 to restrict the processing of your personal data while a dispute about accuracy or lawfulness is resolved.
You may object to processing carried out on the basis of legitimate interests (including profiling for fraud prevention or responsible gaming monitoring) or to the processing of your data for direct marketing purposes. Where you object to marketing, we will cease that processing immediately.
Where processing is based on your consent or on contract, and is carried out by automated means, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
Where processing is based on your consent — for example, receiving promotional emails — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
The olk138 platform is strictly for individuals aged 21 years or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by a person under this age threshold, we will delete that data promptly and close the associated account. If you believe a minor has registered on the platform, please notify us immediately at [email protected].
olk138 may transfer personal data to service providers or infrastructure partners located outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place — including contractual data-processing agreements that impose data-protection standards equivalent to those described in this Policy. Transfers to game studio partners such as Evolution Gaming, Pragmatic Play, and Microgaming are governed by data-processing agreements that restrict those parties from using player data for any purpose other than delivering the contracted gaming services.
We do not transfer personal data to jurisdictions that lack adequate legal frameworks for data protection without first establishing contractual protections that meet the required standard.
olk138 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our business operations, or our data-processing practices. Where a material change is made, we will notify registered Players by displaying a prominent notice on the platform and, where feasible, by sending a notification to the email address on file. The "Last Updated" date at the top of this page will be revised to reflect the date of any such amendment.
Continued use of the olk138 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any material change, you should cease using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way olk138 handles your personal data, please contact our Privacy & Data team. Our support agents are available 24 hours a day, 7 days a week, and can assist in both English and Bahasa Indonesia.
Have further questions about how olk138 uses your personal data? Our support team is available around the clock. You can also explore our FAQ for quick answers or review our full Terms & Conditions.